Is
is okay to call you about the availability of your puppies?
Yes. In fact, we encourage you to call us! We like to take some time
to speak directly with each person that is looking for a puppy to help match
a puppy with its new family. Since we spend most of the morning doing puppy
chores, we welcome your calls Monday through Saturday between 12:00 noon and
10:00 p.m. CST at 605-990-2432. Puppies are available for sale until a deposit
has been placed on them. At no time will we reserve a puppy without a deposit.
If a puppy is put
up for sale, we will never change our mind and decide to keep it after it has
been offered to you.
Do you take reservations for puppies?
Yes, we accept reservations for puppies on a very regular basis.
It's best to just give us a call so we can give you the most up-to-date information
on the availability of our puppies. We may not always have openings for immediate
reservation of the breed, color, gender or disposition you may be wishing
to acquire, as we have no sure way of knowing what each litter will produce
until the
time
of its arrival. However, our puppies are often reserved at a very young age
or even before they're born. Females tend to be
reserved
faster
than males. If we don't already have a puppy that is what you're looking
for, it would be a good idea to put a deposit down to hold the next available
puppy
based
on
your
criteria.
We
will let
you
know
when
a
suitable
match is born, and if one is not born within your expectations we will refund
your deposit. We only accept a limited number of deposits on puppies that
have not yet been
born.
What payment
methods do you accept and how do I get my payment to you?
We accept money orders, cashier's checks, or credit cards through
PayPal (3.05% service charge will be added to your total if Paypal is used). Sorry, no personal checks. We will hold the puppy
upon receiving a deposit of
$200.00, which
is non-refundable.
If the puppy gets sick, dies, or our veterinarian finds anything wrong with
it at the time of its health inspection prior to shipping, the deposit will
be refunded. The remaining balance is due 2 weeks before the puppy is shipped.
Puppies that are picked up at our kennels can be paid for with cash or a
money order (no checks, please) at that time.
It is best to email us at adspaans@mitchelltelecom.net when
you have sent off your deposit, as we've had a payment get lost in the mail
before. Many of our customers send their payments by certified or registered
mail so the payment can be tracked. We will also email you when your payment
has arrived.
Do you require contracts to be signed for the sale of a puppy?
Yes. After we've had a chance to visit and you've decided which
puppy you want, we will fax or email you our Contract of Sale and Guarantee.
Upon the return of this contract by fax or email, we will hold the selected
puppy for up to 7 days to allow for your down payment/deposit to reach
us or to clear, depending on the payment method you're using. Two
hard copies should be printed and signed, and one copy then returned
to us
by mail. Just include it with your down payment/deposit if you're mailing
a money order or cashier's check.
Do you ship puppies?
Yes, we ship puppies
on a regular basis. More information about shipping our puppies to you can
be found on our separate shipping
page.
Are your puppies AKC registered?
We sell our puppies with a nonrestrictive AKC (American Kennel Club)
registration. What this means is that we do not require
a contract saying you will not breed your dog or that you have to have it
spayed or neutered. We do not charge show quality prices nor guarantee that
you are buying a show dog. That's not to say that some of our puppies will
not qualify to be show dogs! However, we feel that this can only be shown
when a dog has reached its full growth so as to determine its faults.
We feel
that
you cannot assume a puppy is a show dog based on its pedigree or its cute
looks as a puppy.
Which is better -- a male or a female puppy?
Although many people like the little females simply because that
is all they have ever owned, males most often make the better family pet.
They are not as independent as a female, nor do they have the moods that
the females seem to go through. It's a good idea to have male puppies neutered
when they are about 4 to 5 months of age.
Should I have my male puppy neutered?
When a male is neutered at about 4 to 5 months of age, they rarely
have the tendency to mark their territory as so many people are afraid of
them doing in their homes. We have many happy owners of male puppies that
have never had any problems with them in this way. They make wonderful family
pets and companions. Neutering your puppy will protect his health, help him
to liver longer and be a better pet, along with improving his house manners.
What should I feed my puppy?
Your puppy needs quality puppy food and fresh water close to him
or her at all times. We also recommend giving your puppy Nutrical (it comes
in a tube and is found at most pet stores or at your veterinarian's office).
Give it twice a day after meals, or in between meals. A small dab on the
end of your finger works great. Nutrical is for extra calories. Please don't
give too much though, as that can make them sick.
How often should I give my puppy a bath?
Give your puppy a bath only when he smells or is dirty. Be careful
not to get water in his ears. We recommend putting cotton in his ears while
you're bathing him. Keep shampoo from getting into his eyes too. Dry your
puppy immediately so that he doesn't get chilled and catch a cold.
How often should my puppy get a checkup?
Take your puppy to your veterinarian for regular checkups and vaccinations.
Check with your veterinarian on how often they recommend you bring your puppy
in, and then be sure you do so. Giving your puppy this extra care and attention
will return it a hundred fold.
Andy & Doris Spaans
Andora Kennels
2703 Gamble Ct.
Mitchell, South Dakota 57301
605-990-2432
adspaans@mitchelltelecom.net
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